Online Refund Policy

Online Refund Policy

If the purchased product fails to provide quality or value for any reason within 30 days of delivery, we will exchange or refund your purchase in full.

To start your return:

• Email us at support@pneutools.net or call 901-385-9660 to speak to a technical service representative. You will need to provide:
  • Model number
  • Proof of Purchase
  • Reason for return
• We will provide you with return instructions and a Return Material Authorization number (RMA).
• Upon receipt and inspection of the returned item, you will be refunded via the same methods used for purchase within 5 business days or if requested a replacement will be shipped to the provided address as per our delivery and shipping policy.

Please retain and use original packaging when returning the product.